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Insights01/10/2026

Hotel digital transformation in 2026: where to start?

From property management to guest experience — a practical roadmap for small and mid-sized hotels.

Insights

Digital transformation is no longer optional for the hospitality industry.

1. Standardise operations with a PMS

A cloud PMS such as X PMS is the foundation: bookings, guest profiles and revenue all live in one place.

2. Automate check-in

PP SCAN saves front-desk staff hours every day.

3. Upgrade the in-room experience

  • X IPTV with a personalised welcome screen

  • QR Order for room service

  • Promotions shown right on the TV